Address: 2475 Ascension Blvd, Arlington, TX 76006, USA
“Brian the manager is a wonderful man. He knows what's up. And it reflects with his employees. They all deserve 5 stars!”
Address: 100 Clearbrook Rd, Elmsford, NY 10523, USA
“Our Trustco Bank experience was exceptional, thanks to William's responsiveness, extensive knowledge, and years of experience. He kept us consistently informed with timely updates, ensuring a remarkably fast and tailored process that prioritized our best interests.”
Address: 482 N Main St, Doylestown, PA 18901, USA
“Five star customer service”
Address: 615 N Broadway St, Post, TX 79356, USA
“It's really hard to do business with a local bank they want all of that information about your past history with missing payments and you know that old repossession and then they want to get personal and find out why you had a divorce and why your baby mama gets more money for child support than you owe for your car payment however after all that they'll only give you half of what you ask for but I saved a lot of money on my car insurance by switching to Geico so I was able to come up with the rest in cash so we made the deal I am one happy citizen of the United States of America”
Address: 2684 N Tustin St, Orange, CA 92865, USA
“There are five ATM'S all with kerb side parking. An armed security guard patrols the area of the bank making it a safe place without beggars or possible muggers lingering about. The area is clean and reasonably safe”
Address: 4053 IL-159, Smithton, IL 62285, USA
“Great location with friendly staff! Teresa has helped us tremendously with our banking needs! She is a true asset to this location!”
Address: 23 Prospect St, Dover, NJ 07801, USA
“I have been looking around for an auto loan and stopped at this branch. Growing up in dover and dealing with the previous credit union I did not have high expectations for them, but this new bank and management team has been super helpful with the whole process. Nowadays taking time off from work and do paperwork at a bank is super tedious but they did the whole loan in a couple of days via email. I do hope more people would take advantage of the low interest rates from a local credit union before going into big banks with sky-high interest rates. I can't stress how knowledgeable and helpful Yajaira was at the Dover branch. I'm super thankful for all the help and information everyone has given me.”
Address: 7541 Creedmoor Rd, Raleigh, NC 27613, USA
“My husband made a payment on his credit card account before the due date. Imagine our surprise when we get a call 11 days later from their collections center stating that we haven't made payment and they have accessed a late fee. This is bad because our account is 0% interest for a specified period, as long as the payments are made on time. We gave the caller the information from the receipt and he told us WE needed to do the leg work because they would just keep callling! He told us in his opening statement the conversation might be recorded. I hope it was because after my husband stated the payment was made at the local branch, he responded, "... a payment by mail takes 7-10 days!" I have read the positive blogs for this branch which gives me hope that they will be able to resolve this matter quickly. The agent I spoke with was courteous and promised me a return call today. They have already called back (within an hour) and stated everything will be corrected. A problem with how the payment was applied. Guess we'll have to wait and see if we receive anymore calls from collections and if the next statement shows the corrections. *******Update*********** We have over the years since this post, continued to do business with Fifth Third, including a mortgage. They did correct their error with the credit card and I like that they do not sell their mortgages. Changing my 3 stars to 5. *******************************”
Address: 1000 E Hwy 50, Clermont, FL 34711, USA
“Wow, what a great experience with Matt. Set up new CD, made whole experience great. Made me feel like family.”
Address: 2191 Fairview Blvd, Fairview, TN 37062, USA
“Been using for nearly 7 years for personal and business. Never had issues, only wish they had a Dickson branch ha ha, but their staff has helped me with a variety of questions and needs. Business support has been great. Appreciate the modern app and Saturday hours. Everyone I've dealt with in all these years has been super. Dealing with folks and money isn't always easy, as tensions can run high but I've never seen them be anything but patient and kind.”
Address: 2547 WI-35, Luck, WI 54853, USA
“Local bank invested in its community. They compete for local business. Their loan officers and managers are smart and motivated. Kelly Gibbs is a true professional; smart, honest, and timely. I wish I could do all of my business with individuals as competent as she is.”
Address: 39826 Winchester Rd, Temecula, CA 92591, USA
“The branch is always neat and the staff is professional and courteous. A special shout-out to Heera as she has assisted me on multiple occasions with my needs. She always goes above and beyond to provide information on additional products I can benefit from and she provides solutions and recommendations on saving and making money. Thank you Heera.”
Address: 62 New Scotland Ave, Albany, NY 12208, USA
“I recently stopped into this branch for the first time the other day & was helped by a woman with the last name Desmond, I believe. I was locked out of my online banking account and the customer service line proved to be useless. I was told to stop into a local Key Bank branch in order to get my account unlocked. I did as instructed, but was turned away at the first branch I visited. This Key Bank, though, was the second one I went to. Stressed & on a lunch break that was almost over, Ms. Desmond helped to calm my anxieties by helping to resolve the issue effectively. She also attentively listened to my grievances about the customer service line & the Key Bank branch that I had visited prior to coming to her location. I’m not one to write reviews, but I felt she really cared for the customer’s —my— satisfaction & totally understood my anxieties when it came to wanting to know what was going on with my money & my bank. She was amazing & even told me if I have any other issues to contact her directly, which I plan on doing if any problems arise again!”
Address: 2490 N Main St, Warsaw, NY 14569, USA
“Excellent customer service. Very friendly people. If you have any questions they can answer them.”
Address: 375 Three Springs Dr, Weirton, WV 26062, USA
“All Banking over the last 20 yrs have been great, checking, savings,loans,etc. personal is the best!”
Address: 4571 Duffy Rd, Floyds Knobs, IN 47119, USA
“Very friendly staff and attentive to my banking needs. Always a warm welcome!”
Address: 122 W Chicago Rd, White Pigeon, MI 49099, USA
“Great people here. Trudy is the best.”
Address: 7404 Olson Dr, Papillion, NE 68046, USA
“Brenda is very knowledgeable and helped us through an unexpected wrinkle in the application and approval process. She was positive and supportive, and celebrated our success. Great lady!”
Address: 1446 County Line Rd, Champion, PA 15622, USA
“It's a really great bank. They're really fast when you need to go in to cash a check or get a money order. They also make it quick and easy to make s deposit into your account.”
Address: 228 Bravo Terrace SE, Port Orchard, WA 98367, USA
“Awesome small business bank, great staff and service.”
Address: 1820 23rd St, Columbus, NE 68601, USA
“Dean died May 30th, 2019, he is not available to sign or out talk to anyone! I am so upset with this bank, that I ended up moving all my accounts to Pinnacle, just think Dean had two accounts I had three accounts with the IRA I have no interest in putting money in that account I certainly do not understand why you won’t close it other than the fact you are like vultures waiting for someone else to screw up and send a bill to that account! I have no intention of paying for the charges. So I think you need to CLOSE the account! Or, I’ll have someone with a bigger voice ask! This has been going on since the first part of January so get on with it! You are stealing MY money”
Address: 12112 Metcalf Ave, Overland Park, KS 66213, USA
“Started with my first home loan and now enjoy that they keep up to date with all the new banking features out there. Like I have never paid an ATM fee. It's full service Banking.”
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