St Catharines Roofing Pros

Can't say enough about how good this hotel is. The location is great. The staff is very attentive and helpful. Be aware that busses full of students and church groups sometimes stay here, so the pool may be a little busy and noisy. But the staff handles them like a champ.

The gym is small but it has the necessary, regular equipment to get a decent workout. The common areas are maintained cleaned. The rooms are quiet. The breakfast was usually well stocked with the regular items (eggs, ham-egg-cheese sandwiches, bagels, cereal, milk, etc).

The free ice cream in the afternoon really makes a difference. It is a little detail, but it really wins over the little ones in the group.

Stayed her for two months for work.. all of the staff are beautiful, caring, and helpful people!! The hotel has a large breakfast variety every morning! I like how the rooms are positioned too. When you travel for work and are staying somewhere for months it’s nice to feel like you have a living room space, dining room/kitchen area, and bedroom space.. not just one big room! The bathroom is large too with a tub!!! I also used the laundry facilities, much easier than having to go to a laundromat. While I preferred to clean my own room, the housekeeping staff left towels, toilet paper, soap, and everything I might need weekly. Very thoughtful staff throughout the whole hotel. The location was great too! Very convenient to my work and restaurants and shopping! I have zero complaints!!
Perfect for me!

Ambassador member here. Ignore any rating below 3/5 stars. I acknowledge that there will always be exceptions but any shortcomings of this property are more than made up an exceptional staff. Every single team member was exceedingly kind, warm, & helpful. Despite being an older property, the hotel is well-maintained & in a quiet area that is central to everything in Williamsburg. I couldn't be happier w/my experience - great job SpringHill Suites team!!

The hotel was clean and the staff was very kind and helpful. The 24 hour coffee and tea area was wonderful..it was great having somewhere to get hot tea and make hot chocolate since it was so cold outside. There was also a great selection of food during breakfast. The location was also very convenient to colonial Williamsburg, the outlets and Busch Gardens.