Address: | 80 Rockwood Ave, St. Catharines, ON L2P 3P2, Canada |
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Postal code: | L2P 3P2 |
Phone: | (905) 988-9588 |
Website: | https://www.realstar.ca/apartments/on/st.-catharines/squire-court-apartments/?utm_source=Website |
Monday: | 8:00 AM – 9:00 PM |
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Tuesday: | 8:00 AM – 9:00 PM |
Wednesday: | 8:00 AM – 9:00 PM |
Thursday: | 8:00 AM – 9:00 PM |
Friday: | 8:00 AM – 9:00 PM |
Saturday: | 12:00 – 4:00 PM |
Sunday: | 12:00 – 4:00 PM |
I haven't had to rent a place for 30 + years until this past summer. The Staff were quite courteous, helpful and accommodated my questions/concerns and most importantly my 'out-of-town' travel challenge.
For a limited period of time there are ongoing repairs to the building I am in. This work seems to be progressing well, only on business days, during business hours. I appreciate that they communicate planned outages like water, power or regulatory work like fire alarm testing. A web 'portal' is available for information and to request maintenance if required.
I have had a few of maintenance requests fulfilled, a couple minor issues discovered during inspection and a recent problem which I entered into the portal. Both requests were were handled in a timely manner, by a polite capable gentleman.
Lastly, what I have witnessed in 2 months of living here is that lobbies/laundry/hallway and outdoor areas are kept clean and functional. Current staff members are approachable, experienced, polite and shouldn't be impacted by repairs/construction they have inherited, nor by the previous staff's performance.
Happy Thanksgiving to the SquireCourt team !
This building since the new staff took over has improved SO much. Before that I would have never recommended living here but now, the staff are very nice and respectful. The common areas are cleaned regularly. Things in the building actually get completed, for example, a new Laundry & Lobby area which the old staff neglected to get done leaving us without laundry or mail for 6+ months. No longer are notes being put up by tenants begging staff to do their jobs. Oh and the best part the passive aggressive notes from the main office have stopped. It's amazing what happens when the staff actually do the job they were hired to do without being rude to tenants.
Who ever made the call to clean house and hire all new people was 100% smart in doing so. Highly recommend living here.