Agenzia delle Entrate - Ufficio territoriale di Milano 6

You must have an appointment and all necessary documents to complete the transaction

I was referred to this agency by the one in via Della Moscova which had verified the situation of a blocked refund.
By e-mail I contacted the Agency 6 who had followed the file and I received impeccable assistance from Mrs. Verrilli who managed and unlocked the file within a day, allowing the expected reimbursement in a short time.
A heartfelt thanks to you and to your colleagues in via della Moscova to whom we thank for the information provided.

I confirm what others have said previously, kind, trained and collaborative staff, no complaints, a little delay in managing appointments but given the period it can be.