Address: | Birchwood Garage, 13-17 London Rd, Southborough, Tunbridge Wells TN4 0RJ, UK |
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Postal code: | TN4 0RJ |
Phone: | 01892 882962 |
Website: | https://www.bupa.co.uk/care-services/care-homes/fountains-lodge-tunbridge-wells |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
My mother was a resident for 4 years until her death. Her care was excellent and she was treated with respect at all times. My father is now a resident of 11 months, at my mother's passing the whole staff couldn't have shown more care towards him and my sister and have continued to do so. I was present every day for several hours when the CQC were there and was interviewed by them. Quite frankly the report in no way reflected what I witnessed and has no value in how the residents are treated or the staff behaved. But then I have visited every day for several hours whenever I can travel to the area from my home in the north east of England.