Alamo Rent A Car

Just wanted to mention the kindness and courtesy extended to us by Corey in the Birmingham location. We had many difficulties on our trip. Our car broke down on the way to Florida and we rented a van. We got to Florida and my daughter contracted COVID. We had no vehicle and were in a terrible position. He was so nice and allowed us to drop the van in St. Louis and waived the drop off fee. Which was huge, because we didn't plan on the rental to start with and it could have been almost another $200.00. And he was so kind about it and wished us the best and good health. It really meant a lot to me and my family, and took a ton of added stress out of our situation. Please let him know it mattered and was very much appreciated! And I will most definitely be making ALAMO my first choice in car rentals going forward due to his exemplary service and kind treatment of a customer in a tough situation.

The clerk was very nice, polite, and knowledgeable about her job. She was able to multi-task, complete 2 transactions, and satisfy both customers in a timely manner.
Idk her name transaction was made 10-31-20 @12:06p

You rock Ms. Lady

Renting from Alamo is always a pleasure. From the counter staff to the lot staff, and during vehicle return. the experience is satisfying. They rent nice choice vehicles. I feel the prices are high on short term rentals. Longer term rental appear to be more competitive. I plan to continue renting from them.