Craig Dorris - State Farm Insurance Agent

Great staff. Very professional.

As a student and instructor of total quality management, (T Q M), I know what it takes to run a good business.
Over the years I have had several successful businesses in many corners of the world. There is no magic formula for success. It takes demanding work, sound investment, a good plan, and top-notch people. You could have all the afore mentioned and not have the right people and you will fail.
TQM starts from the top. The ownership and the top management must have the ability and the willingness to serve those employees at the next level below them. Middle management and supervisory personnel also must have the ability and the willingness to serve those employees at the next level below and so on.
Then come the front-line service providers. These are the people that take the orders, these are the people who collect the money, these are the people who are on the frontline serving the most essential element of your business day in and day out. THE CUSTOMER. These are the people who must have the ability and the willingness to serve the most crucial element of your business day in and day out. If not, your business will fail.
Someone at Craig Dorris State Farm Insurance has figured this all out; and that is why they are still in business. They have the ability and willingness to serve; and they do it day in and day out. Hats off to the “A” team of Jenny, Katy, Haley, and Kelsey

Craig Morris and his staff are the sweetest and finest people and customer service people that I have ever known and I recommend any and everyone to give them a try and I promise you won't be disappointed

Anytime I need something the insurance company is always there for me. I was out of town and I had a problem happen to my car. I called Kelsey Morris and she was right on it. My car was fixed and she handled everything when it came to my car situation. I'm a very satisfied customer, and will recommend State Farm to anyone around. Thank you all for your hard work and dedication.