| Address: | 1429 E Motorplex Loop, Gilbert, AZ 85297, USA |
|---|---|
| Postal code: | 85297 |
| Phone: | (480) 821-3200 |
| Website: | https://www.santanford.net/ |
| Monday: | 7:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 7:00 AM – 7:00 PM |
| Wednesday: | 7:00 AM – 7:00 PM |
| Thursday: | 7:00 AM – 7:00 PM |
| Friday: | 7:00 AM – 7:00 PM |
| Saturday: | 7:00 AM – 5:00 PM |
| Sunday: | Closed |
I purchased a Ford F-150 from San Tan Ford in 2020. I began to hear an undetectable noise and was worried they would not be able to repeat it. I asked to drive with the technician and he diagnosed the noise immediately to be my springs. They replaced the isolator pads and all was good. However what was cool was he noticed that my dash had warped, I had not even noticed. They also replaced my dash all under my factory warranty. I was treated with professionalism and the utmost respect. I dropped my truck off and was on my way with a rental in a very short time. As long as San Tan Ford keeps up their impeccable customer service I will have my car serviced there. Shout out to Eric Thompson who took care of me, I will always ask for Eric!!!!!
We bought our 2017 Energi Fusion new at STF and have had all service and warranty repairs done there. Great interval service and warranty repair coordination by James. Josh in tires, batteries provides excellent service, and we have used their Remote Service, during COVID, with 5-star results as well.
Although I was late they kept my appointment without giving me a hard time. Traffic sucks and I know I should plan for it, but life happens and they understood so their customer service skills are 5 stars in my book, I only rated 4 stars bc I wanted to be fully serviced (i.e. change spark plugs) but it was just an oil change that included changing my air filters. The work they did was great, but I wanted to be fully serviced not just an oil change.
I think the techs do good work here, however service schedules appts at least a month out and parts needed for warranty repairs don't arrive when expected leading to many extra weeks of waiting.
Also, communication with my service advisor has been a struggle. He is hard to reach by phone and doesn't always reply to emails, and hasn't shared the outcomes of each of the concerns I reported before dropping off the vehicle.
The vehicle they rented to me, which turned into a Ford-paid rental as the wait got longer, was in okay condition but not nearly as fuel efficient or fun to drive as my own vehicle.
I'll update this when the part they're waiting on has arrived and been installed.
63 Reviews of San Tan Ford - Service Center - Ford, Service Center, Used Car Dealer Service Center Reviews & Helpful Consumer Information about this Ford, Service Center, Used Car Dealer Service Center written by real people like you. ... (480) 821-3200. 3.3. 63 Reviews. Write a review. ... Please give us a call to Roberto Taylor at (480) 621 ...
Check San Tan Ford Service in Gilbert, AZ, East Motorplex Loop on Cylex and find ☎ +1 480-821-3..., contact info, ⌚ opening hours. ... +1 480-821-3200 . Main phone. Website: www.santanford.net. Edit the information displayed in this box. Opening Hours . Opening hours set on 4/10/2023 .
Sales: (480) 821-3200. Service: (480) 621-3750. Parts: (480) 621-3751. Contact Dealership. Contact Dealership. San Tan Ford. Gilbert, AZ. Overview. Employees. Reviews. Vehicles. This rating includes all reviews, with more weight given to recent reviews. 4.3. 1,064 Reviews Welcome to San Tan Ford! Located in Gilbert, AZ, San Tan Ford is proud to ...
583 reviews of San Tan Ford "These guys were very helpful to me throughout my buying expeience. ... (480) 821-3200. Get Directions. 1429 E Motorplex Lp Gilbert, AZ 85297 United States. You Might Also Consider. Sponsored. Meineke Car Care Center. 2. 9.5 km "I have used this company a few times over the last 6 months. And I can't say enough…"
Read 1069 Reviews of San Tan Ford - Ford, Service Center, Used Car Dealer dealership reviews written by real people like you. | Page 41. Dealer Reviews. Service Reviews. Cars for Sale. Write a Review. ... Sales: (480) 821-3200. Service: (480) 621-3750. Parts: (480) 621-3751. Call (480) 821-3200. Name
1069 employee reviews of San Tan Ford - Ford, Service Center, Used Car Dealer. See consumer reviews & the top-rated employees at San Tan Ford in Gilbert, AZ. Dealer Reviews. Service Reviews. ... Sales: (480) 821-3200. Service: (480) 621-3750. Parts: (480) 621-3751. Contact Dealership. Contact Dealership. San Tan Ford. Gilbert, AZ. Overview ...
538 reviews of San Tan Ford "These guys were very helpful to me throughout my buying expeience. I purchased a 2005 F-150 and traded in a MINI Cooper S that I had been trying to sell for some time now. The BEST offer I recieved on the car private party or dealer was $16,500 in over a month. Moving along, they were willing to sell me their truck for $10,000... paying off the MINI and giving me ...
537 reviews of San Tan Ford "These guys were very helpful to me throughout my buying expeience. I purchased a 2005 F-150 and traded in a MINI Cooper S that I had been trying to sell for some time now. The BEST offer I recieved on the car private party or dealer was $16,500 in over a month. Moving along, they were willing to sell me their truck for $10,000... paying off the MINI and giving me ...