Bill Tufarelli Agency, Inc. American Family Insurance

Steven is an exemplary employee! He was very knowledgeable, patient, and a delight. He is professional while also being a great salesman with no high pressure tactics. Best sales experience I’ve had in years. He got us exactly what we wanted within our budget and was fantastic! 10/10 would recommend. If you need anything for your bedroom, ask for Steven!

Carlos was a wonderful and kind sales man. I came in honestly not knowing what kind of mattress I wanted or needed. Carlos was sweet and let me try all kinds till we found the right firmness and price point. Everyone go see him. Carlos will help in every way and was very patient with me and my two friends cause all women travel in packs lol.

Tony Martinez was so helpful and kind when I called asking for a bed frame. He took time to speak with me about pricing and availability even though this is not the bread and butter of the company. I felt valued as a customer even if the purchase was not significant. I cannot imagine the service he must provide daily to customers making larger purchases! Amazing and special! Not seen every day! He is a keeper! Many thanks!

Brandon was extremely knowledgeable & personable. He was kind, friendly & professional. I feel that I received the very best deal possible on my purchase. I will definitely be recommending this Mattress Firm location to others.

Brandon is THE BEST!!!! I came into his store, exhausted, because I couldn’t find the mattress for me. He instantly set himself & his store apart from the other stores & associates I spoke to previously. I explained to him that I am on my feet for 12hrs plus and also how I don’t get any rest & he took it from there. He is very detail oriented, knowledgeable & knows his store! Brandon had the experience & the guidance to lead me to my new mattress & pillows & I AM IN LOVE!! He was very understanding of what I needed & he is hilarious! He makes you want to stay in there & talk to him! He definitely has me as a customer for life! If I could rate beyond 5 stars, I would. Thank you so much!!!

I been with American Family for Years Bill Tufarelli, has been my Agent, always professional and his knowledge, he is awesome, he answers any question or resolve issue with my first call, or email. I recommend 100% if you like a pleasant experience.

Bill provides outstanding customer service. Bill is the quickest agent I have ever encountered to respond to customer needs. He is always friendly and professional. He is the main reason we insure with American Family. A+++ for Bill!

Real good insurance company