Pratt's Pets - Glendale

I was quoted a price for a vaccine over the phone that was NOT honored in the store. They charged me $2.00 extra and were going to charge me $4.00. I had called and been given the cost twice, once just yesterday, but could not remember if I talked to a woman or man.

I could show them my call history and yet they still charged me a higher amount. I had driven over 20miles roundtrip to get the vaccine at a price I could afford.

NORMALLY a few dollars would not matter to most folks, however, I am 100% disabled with a Service Dog and extremely limited funds so I have to plan for every expenditure. To say the least, I was really disappointed.

There was a young man on the floor taking care of the reptiles and animals who was extremely nice and informative about the animals and it was obvious he truly enjoyed working with them. He was extraordinary.

If you call to get ANY price quotes get the persons name and then perhaps they will honor it.

In all probability I would not return here to shop.

I love this place.....it's a smaller version of petsmart. They have everything from all sorts of pets, feed, supplies and a bunch of product to satisfy all your pets needs! The people are very friendly and helpful. It's gets a little packed at times but it's for a good reason! The only thing is the parking lot is tiny! I have a big truck and it was difficult trying to park and also leaving. But this place is awesome!

Friendly staff and a well stocked store. We've been going there for years.

Asome prices but didn't like how busy the line was but for$20 I got the 3 year rabies done so I can't complain .Get prices on food and treats