Address: | 1825 E Buckeye Rd, Phoenix, AZ 85034, USA |
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Postal code: | 85034 |
Phone: | (800) 432-1000 |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
ATM ACCESS IS ONLY FOR EMPLOYEES AT THIS LOCATION
I would like to thank Lucinda Lanigan-Lomeli for outstanding customer service, professionalist, care and support she has offered to me. She made my experience with Bank of America efficient and stress-free. Lucinda deeply cares for her customers and their satisfaction. She is a true asset for the company!
I see that this forum may be for employees only but I had a great customer experience with one of your employees. My company 1st Priority Restoration and I went on-board with Angie's List to produce more work. However, what they neglected to disclose was that even though I did not agree to anything official, they went on to charge me every month and refused to stop the payments! Now the first time I called Bank of America the representative did not care at all, but then I spoke to Trisha Chaison and she made my year. She heard me out, understood the situation and put a stop payment on this fraudulent charge. I have been banking with Bank of America for nearly 20 years and this is the best customer service experience I have ever encountered. I nearly closed my account out of frustration but it is because of Trisha that I will continue banking with Bank of America.
Bank of America is an awesome organization to work for. The benefits are outstanding, there is a lot of room to grow and advance. The sky is the limit with BofA