Arizona Registrar of Contractors

No one is happy when they contact these people! I had to make a contractor claim on a registered contractor in good standing in which the business took a deposit for work to be done which had not yet been started when the business quickly failed due to the unforeseen death of the business owner. The process to make a claim is complicated and based on the laws of our state. I had to do a good amount of work to provide everything needed to make a claim including giving them proof of payment, written statements, contacting the bonding company, and completing several difficult forms. It almost seems like lawyer level stuff, and it is evident there are limits to what they can and cannot do based on the ways the lawmakers write the laws. While navigating this process, when I called to ask questions or for help, the staff in the legal department were very responsive and helpful. If I had it to do over again, would prefer to do business with licensed providers that either take payment once they complete the work, or who take credit card payment for a deposit, as a credit card dispute for non-performance is way easier and faster. For me they came through with a recovery fund payment of which I am grateful. Overall, the AOC employees have a somewhat thankless job and want to say that what they did to research and resolve my case/claim was very helpful and appreciated.