Address: | 2323 W Rose Garden Ln, Phoenix, AZ 85027, USA |
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Postal code: | 85027 |
Phone: | (623) 931-7999 |
Sales associates are always kind and helpful! I love going to get crafts for my son and I to do together.
Finding an employee was a bit of a challenge. And their same type and brand yarn was split across the isle which was confusing. A lot of their store brand yarn was out of stock as well and had been for months apparently. Managed to make things work in the end, but they made me work for it. I was able to get my project made though, so wasn't a total loss. Didn't take my coupon or money off though at register. Will come back if nearest option, but if others are available will go to those.
I live 15 miles from this location and I have been here twice so far because I have a Michaels closer to me, but the store is always wrecked. I decided to buy online to pick up and they had everything I needed and everything was in good condition. On this run, I also went to paper crafts and picked up one other think I forgot to add to my order. I was impressed by that one corner enough to go back this weekend and the rest of the store was just as immaculate. Staff was kind and helpful. 10/10 would recommend. Worth driving out of the way for if your local michaels store is as wrecked as mine.
I really liked this Michael's location. They were very clean and the staff there was very polite when I had to ask for in stock status of a molding kit I was looking for. The only reason I am taking one star away is because unfortunately their website says they had this item in stock at the location, but the employee I spoke with said that they didn't and it was just a waste of time and gas for me.