AAA Pallet & Lumber Co.

Great service you get what you pay for service with a smile

Below you will read my old review. I have since then changed my rating to a 5 Star. They have really turned around. Excellent job and thank you for the great customer service.

1. The gentlemen who answer the phones are very rude especially to those, like myself, who purchase multiple times a week.

2. The earlier you call the morning, the more assholish they are. Seriously.

3. Pallets show up late and are always damaged. I am paying for pallets I can NOT use. - Wasting time, money, and patience.

4. I placed an order on February 1st 2017.

Never received order. - Called credit card company to check if they did in fact process, GUESS WHAT?!?! No order was processed.

I called in and the young man was very hesitate to provide me with any information and mentioned a manager would call me directly. - Still waiting for that call.

Poor employee performance is a result of piss poor management. I do not have time for rude people and order mishaps while ordering the easiest thing in the world, Pallets.

I will take my business some where else, I suggest you do the same.

THEY HAVE IMPROVED RAISING 1 to a 3 STAR. Rating will go up as I see improvement.

They went above and beyond to fulfill my special request. It was even a small order, but they still treated me like a big, important customer.