Address: | 6800 W Van Buren St, Phoenix, AZ 85043, USA |
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Postal code: | 85043 |
Phone: | (855) 587-8810 |
Website: | http://allsurplus.com/Deals |
Monday: | 8:30 AM – 4:30 PM |
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Tuesday: | 8:30 AM – 4:30 PM |
Wednesday: | 8:30 AM – 4:30 PM |
Thursday: | 8:30 AM – 4:30 PM |
Friday: | 8:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
The only thing I appreciate more than a great deal is a great deal that comes with excellent customer service!! AllSurplus is NOT a retail store-so don't expect every item to be in perfect condition-but if you're someone who is willing to put in the effort to find a treasure-this is the place for you! Excellent variety of merchandise, easy-to-navigate website and simple bidding process are what AllSurplus is all about! Check it out and take home some hidden treasure!
So impressed with my experience. I wasn't sure what to expect with the whole process going into it, but worth it if you have a flexible schedule to pick up during the work week if you don't time the auction right. Staff was so friendly and helpful for pick up! I was in and out very quickly.
All surplus is an awesome place if you’re looking to buy at a much cheaper price. It’s basically Black Friday deals every day. The staff has been great to work with. A few things I would suggest they must improve is the way they refund. Right now if you win and items is over $1,000 they ask that you wire the money instead of buying with the card. Then the process to get your refund back takes a very long time since they have to mail you an check to your house. Also they need to have a customer service number to their Phoenix warehouse so I don’t have to drive an hour just to ask them a question. Like any other company they are not perfect but overall been very satisfied with their selection and overall user experience.
There are some great bargains on this sight! The process is really easy to follow, and you are notified when you are outbid. I would suggest searching for a retail price of items you want to bid on so you don't outbid the retail price. I do a little research, enter the price I'm willing to go up to and the system does all the work for me without having to watch it continuously. As new bids come in, it automatically places the bids in the shown increments until your max bid has been met, then it notifies me by email. I can then decide if I'm willing to go higher or let it go to the other bidder. Easy Peasy. When you win your bid, go to the site and schedule a pick-up time.
As most of these items are returns/refurbished items there is a slight risk, but for the prices, it's well worth it.
Anyway...have fun and bid, bid, bid!
5 stars for Joshua. Super helpful, and respectful man. I’ve been here a few times and had the pleasure of working with Joshua twice, he remembered me from the first time I came and helped me get everything into my car. An exceptional employee and a real asset to the AllSurplus team!