Ken Garff Kia

Man what a great experience here! I came in with a trade in and wanted to grab a Kia Optima! We had John as our salesman and it was such a pleasure to work him! There was no hassle and we were in and out within a hour and a half! No back and forth stuff like other dealerships! Once we were done with John we went to the finance department and had Christian as our finance guy! Another easy process and no pressure! Mark my words once we get another Kia we are going back here because they made the process so easy! I have been to other dealerships that haven’t treated me to well because of tattoos and stuff but i felt welcomed here and they treated my wife and i so good! If you are in the market for a new car i would highly recommend this dealership!!

I've been to Earnhardt Kia in the past for smaller maintenance (oil, tire check, etc). This time was a bigger expense. My insurance company needed lots of documentation and lots of photos. When they reached out to Kia, Ariel provided them with everything they needed - he even walked into the shop and took the pictures himself. It is a real pleasure when you are dealing with something as unpleasant as car damage repairs, to have someone like that on top of it. He was great about communicating with me... not rushing things until the insurance company gave the thumbs-up. I would not hesitate to recommend their shop. I love seeing so many good reviews - it reminds me the management team has created a great environment to keep good people and satisfy their customers. -- - - -UPDATE - they still take great care of my cars and my friends, as well!

1st time working with Smith because Lynn was finally given a much needed break. Smitty was such a professional and knew exactly what I was there for on my 21014 KIA Optima. I WILL BE BACK. I come back time and time again. Thank you Smitty for making me feel important as a customer and for making economical since I am on a fixed income. Thanks all

Bought my 2014 KIA SOUL here & they’ve been taking care of it ever since.

They help out a lot. When my vehicle was still in warranty we had some issues but they were resolved with speed and concern. A rental car was provided immediately with no problems at all.

Now, out of warranty - I’d like to get a new car soon - but COVID has set my finances back quite a bit. So - just rolling with the punches and hoping nothing else major comes along with it. It’s a great / affordable car id recommend to anyone. Lastly, this dealership has always been top notch. No pressure salesman making you feel uncomfortable or intimidated, etc. The service department is always great and communicates very effectively what’s going on with the car when it does need to be brought in.

Thanks a lot Earnhardt! Hopefully sometime in 2021 I’ll be able to afford to replace the 2014 with a new SOUL - that would be great. Take care!