Nationwide Vision

Staff was super friendly! The doctor took the extra time with me to make sure my prescription fit well with my astigmatism because the corrective lenses I had before had made it difficult to focus my right eye.

Very disappointed. I got my eye surgery in September of 2005. At that time, I paid extra for the “Lifetime” touch-ups. From the time my eyes healed my right eye was always a little less than great. Fast forward to a few years ago, with my right eye even worse, I return to the surgery center for an evaluation and to get a free “touch-up”. The Dr. went over some options and ended up just prescribing me a pair of glasses to wear when needed and we would address the surgery later. Well, okay, I guess. Now, I go into the surgery center last Thursday (1-30-19) with my right eye now lagging much further than acceptable or usable. Meet again with the Dr. and she describes exactly what the procedure will be, and that I am a good candidate, should be no problem. Then she hands me off the billing and scheduling department. After going over everything she drops it on me that it’s going be $500. Wait, what? I asked about my “Lifetime touch-up” that I paid for. She stated that “A lot of things changed” and immediately started backing out of any responsibility for the “Lifetime” claim. When I asked to see a copy of my “Lifetime” contract that I signed, she was quick to point out that “Legally we only have to keep it for 7 years”. I have no beef with anyone there, but “Lifetime” is lifetime. The appointment ended with them telling me I would be getting a call from corporate to go over options. That was over a week ago. Guess it’s time for a review.

UPDATE: Squeaky wheel gets the grease, I guess. Changing review from 1 star to 4. They made it right, even if there was still some scheduling issues. Healing now from a complimentary PRK surgery on my right eye. So far so good.

Had my lasik surgery 13 years ago. Best decision ever!! Still perfect vision.

Wow is all I can say I was so nervous and honestly didn’t know what to think. They took me in got me a better pair of reading glasses with there advanced machines my vision was better up till the day I had the surgery then boom 5 minutes late my life is changed with no pain honestly the easiest thing I’ve ever done I’m so thankful and happy not to mention the 20/15 vision wow. Speechless.