NAPA Auto Parts - Genuine Parts Company

• Ken
  
  
  (August 2, 2022, 12:57 am)

  I spoke with Jan a few months ago regarding a radiator. I wish I could get service like this everywhere, definitely much more helpful than most.
  
  I ultimately purchased from Napa online as there was a 20% off and free delivery deal that made the name brand radiator competitive with lower quality or possibly counterfeit units found elsewhere. But it was the helpfulness of the staff and willingness to source the part that made me choose Napa.
  
  Update: Not sure why the owner of the store feels this was not the experience they wanted me to have. If the concern is why did I buy online instead of at the store, I forgot to mention that at the time I called there was a shortage and the Denso I wanted wasn't immediately available. A week or so later it came available online with 20% discount and free delivery, saving me a long trip. I do hope this does not reflect poorly on the staff, I think they're the best.
  
  In closing, I'm completely satisfied with my experience and will shop there again.
  
  -Ken

• Brian Steward
  
  
  (June 14, 2022, 12:25 pm)

  Very friendly staff, just didn't have the parts I needed. They even called a couple places to see if they could help me. That's true service!

• Bill Brigham
  
  
  (April 27, 2022, 6:30 pm)

  My 2nd time to NAPA in 30 days. A very pleasant experience. Thank you for having what others didn't

• Donnie Reed
  
  
  (March 6, 2022, 6:49 pm)

  Always great experience at Napa theres a pep boys and oriellys literally next door but Napa's brand of parts are far better quality and customer service has always been better in my opinion

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