Provident Partners Realty and Management

We recently had the pleasure of working with Karen Gillespie in finding our new rental home. From the moment we inquired she was quick to communicate, made herself available to us when convenient for us, punctual, knowledgeable, kind and professional. She made the process super easy and went above and beyond to ensure my family and I were able to secure the home of our choice. We will be moving in within a week or so. I definitely recommend Karen as your next realtor.

Sincerely,
Cody + Amber

We rented a home through Provident. The dishwasher has broken twice in 4 months and every time we report, it takes more than a month to get it fixed. As the dishwasher is covered by warranty, the company is trying to repair the dishwasher and is making is wait for replacement parts to arrive. For 2 out of 4 months here, we've been washing dishes ourselves. Ordering food from outside more to reduce our workload but it's not easy on the pocket. We already pay good rent for this house. Just because the appliances are covered by warranty, the tenants can't be left in the lurch. A working dishwasher is part of the rent and if it's not working, a portion of the rent must be refunded. I wish these people are more customer friendly. When we pay heavy rent, we expect these things to be taken care of. Any body who rents here, please check if every thing works fine for the property shown by them. Also, add to the rental agreement, a refund clause for the duration the appliances are defective.

New Updated review - We got our dishwasher fixed months ago. The current dishwasher we have is pretty good not bad as the old one. We figured the problem was with the warranty the owner has. Warranty company took a long time to fix the issue. That is why we had time in fixing our issue.

***We would recommend provident partners**. Thank you provident team.

We have used Provident Partners as our property manager for over 10 years. They are professional and communicate well with use. If repairs are needed, Ethan and the team are very responsive and sensitive to the tenants needs. We completed a major remodel and Susan coordinated the whole project, communicated clearly and had very good recommendations and instincts. Karen does a great job finding quality tenants for our property. The whole team has years of experience and knowledge. As an owner, I highly recommend Provident Partners.

Just bought my first home through provident partners realty. They made the process a breeze, it felt like online shopping it was so easy. Anytime of day or night that I had a question my agent Karen Gillespie responded within minutes. They genuinely care about their customer and will do just about anything to get you into the house you want. Professional and friendly, the only company I’ll ever recommend. Thank you for the new home!!