Surprise Animal Hospital & Grooming

Unfortunately my Sugar passed away a few days ago. They had seen us just before closing and was very patient and stayed to take care of us. I received Sugars ashes three days later it made my day getting them so soon. They were so caring. This is a really good place to take you pet. We have been coming here for the past few years and have always had a great experience.

Miss Ashley in grooming is absolutely the best!! I will only bring my puppy to her. Thank you!!!

Fantastic experience! Just adopted a new dog from the Maricopa Shelter and took my new dog in for the follow-up care appointment. Hannah, Svannah, and Dr. Spelt so friendly and explain all the details.

Everyone was super friendly. I initially spoke with Linda over the phone and she explained pricing and how things work. She asked a bunch of questions to find out what was needed for Onyx. I ended up crying because I was scared and didn't know what would happen to my boy. She was very empathetic and talked me through things and I felt like she truly acknowledged how I was feeling. She got me an appt as soon as she could and was very sweet. The vet and assistant who saw him were also great. They were very informative and treated Onyx very well. He was dirty and covered in pee because he kept having accidents and despite me giving him a bath before we arrived, he was messy again. They didn't seem to mind and they pet him and loved on him. They commented about how sweet he was and how everyone in the back loved him. This made me feel better and made me feel less of a bad pet mom. I was worried they would judge me for how dirty and stinky he was but they were fully understanding. They went over pricing with me and allowed me to choose which treatments to get now (per my budget) and worked with me to get Onyx the best care. I highly recommend this clinic and I will be going back as much as I need to.

I can’t even begin to express my gratitude towards every single person my mom and I can’t in contact with at this surprise location. Not only were they the only ones out of 18 calls who would take in my fur baby (kitty❣️) but they stayed late and worked around the clock taking care of him and giving him his emergency blood work/fluids and bladder crystal procedure. Dr. Westerwheel thank you so very much for explaining in detail and not in a rush whatsoever to make sure we understood everything that was being done to my cat/aftercare. We drive a half hour to see them and it’s worth every mile and we’ll continue to do so because they saved my baby boy from a painful outcome. Dr Savannah was amazing too and all the front desk ladies were so friendly and helpful they even helped out working with my server- budget, Seriously cannot thank you all enough