Sanctuary on Broadway Apartments

I dont really post google reviews but i guess this earned my time to make one. We processed everything online and just depended on the photos and google reviews from other tenants so we decided to make it a go on this apartment complex. After a week of long drive going to our unit we didnt expect what we saw and instead of moving on that day we reported it back to the management that we cannot sleep in the unit that they gave us. I really appreciated what deborah and dianah did for us that day and they arranged everything for us including the hotel to sleep for the night and a dinner gift card plus they offered us a new unit where we moved in the next day. They had been professional enough to handle those type of situation and we are so grateful for all the help they offered us. I have attached photos of the new unit for others who are searching apartments and were not able to see it personally.

Great apartment complex in a great location! Convenient to everything! New management has really turned this place around! Quick response to issues raised, a sign of caring for their tenants! The pool is open now too not long after the new management took over! Kids are enjoying it this summer!

We have lived here for a little over 6 months. I hardly leave reviews in the past, but seeing the recent positive changes in the property upkeep, changing office staff that are a lot more professional as well as the maintenance team, I decided to leave a review. Appreciate the property management attended to our plumbing issue so promptly.
My kids are definitely loving the play areas. So glad that the pool is now open as well!

The vast majority of negative reviews are from the time under previous management, which was horrible. They ignored all kinds of issues, including some serious plumbing problems.

The new management has, in the short time they have taken over, taken care of many issues. Yes, it's irritating and inconvenient to have water shut off for a while, but it's better to have plumbing fixed. While there still will be lingering issues due to the long time that things were not taken care of, those seem to be being taken care of, and by a new team that actually does care.

This place is now becoming the place it should be, a convenient and nice location, with decent apartments, good amenities, and a management team that cares.