Via Elegante Assisted Living Tucson Mountains

Working for Via for the past 10 years has been a rewarding experience. It’s diversity outlines how people can come together and create wonderful moments.

My mom is a resident at Via Elegante Tucson Mountains and the love and care she receives from the staff and care providers has had a very positive impact on her recovery. Her overall health has improved, she is happy and content. She loves sitting outside soaking up the sun in the court yard, as well playing Bingo, arts and crafts, listening to music, coloring in her many books, and on occasion chair yoga.
During this past 18 months the staff at Via Elegante have worked very hard protecting the residents during the pandemic while also keeping them stimulated and looking forward to each new day. I appreciate all that they do and I am forever thankful to have found this wonderful haven that my mom now calls home.

My 99 yo mom needed more care and Via Elegante has really been a gift. I find the staff is very attentive and kind with all the residents and each other. I can email them directly with any concerns and they are alway handled in a very timely manner. It is a big adjustment for any elder to leave their home and I must say this transition has been quite smooth. Thank you!

Dear Via Elegante staff,
I want to thank you again for the marvelous Prom you put on at Via Elegante! Shelby, when you first told me that was your next idea, I could hardly believe that could be done. You are so imaginative and creative! Several weeks later you showed me a beautiful invitation you gave the residents there.
Shelby, even your preparations for the event were amazing. I thought, “but the people there don’t have fancy clothes.” You thought of that. You arranged with a local store to donate many items of formal clothing for the residents. Then the caregivers at Via Elegante let the residents select outfits to wear. (My Mom & Dad were excited about their prom clothes!)

The day before the Prom, I commented to Ira about how beautiful the whole clubhouse looked. Ira, you said this was just the beginning of Shelby’s decorations, and there would be much more the next day. Even though the Prom would be held in the late afternoon, the clubhouse looked like a gorgeous starry night!

It was so thoughtful of you to arrange for the families to watch the whole event on a Zoom setup! My sister in Florida, my sister in Tucson, and my husband and I all enjoyed watching it!

Your staff was amazing at the Prom, too. So many of you were there, and you dressed up so nicely, too! Andy, we loved your tux! Andy, I think you danced with every lady there (many in wheelchairs)! It was fun to watch the Prom on Zoom, and say, “There’s Ira!” There’s Zach!” “There’s Vanessa!” There’s Amy!” and “There’s Shelby! She’s busy all over the place!” It was fun to watch the residents dance, too. Our favorite was the man with a walker who did some footwork, and who then let go of the walker briefly for his arm movements.

You all did an incredible job. Shelby, you are an awesome lady, and a big asset to Via Elegante!

I am proud to say that I have been able to grow with Via Elegante for the past 7+ years. As the Community Director of our Tucson locations, to say that I proud to be with a team such as this one, is an understatement. Our staff are some of the most caring individuals I have had the pleasure of working with. Their passion and love for our residents is unmatched. I have witnessed them not only laugh and joke with our residents but have also seen them cry as they hold a resident's hand during those difficult moments of a resident's passing. I am so proud to be a part of an inspiring and passionate group of people.