Vail Floors

Had a great experience with Will, tremendous selection and great customer service. Will runs a great place and there’s lots of free parking!

Vail Floors and Will were a huge help in helping us get a good quality tile for our home at a reasonable price. Will has been there for us every step of the way to make sure we got the product we wanted in a timely manner. The floors look fabulous!

Will was great to work with from day one. We had been wanting tile for our bottom floor since moving into our home. Me and my wife went to his store and never felt pressured for anything. He showed us various floor types, answered questions, and let us take samples home to see how they looked. Although he doesnt lay the tile, he was very involved in the process and had an installer that he worked with and recommended. They took care of everything including the delivery and timing of the project. He called multiple times during and after the job to make sure we were happy with the outcome.

I am very pleased with my experience at Vail Floors. Will went well above and beyond what I expected. My wife and I are very happy with the tile and the carpet we purchased here, and the price. You will not find this level of service at a big box store. I highly recommend Vail Floors and its owner, Will!

Purchasing our new flooring at Vail Floors has been one of the best customer experiences we’ve ever had. Will, the owner, went well out of his way to ensure every aspect of our purchase and install was done to meet our high expectations. With Vail Floors, we got the friendly, local small businesses experience at a better price than the big box stores, and we were able to contribute to the local economy.

Vail Floors prices were almost 30% cheaper for a higher grade of flooring & carpet than the estimates I got at Lowe’s or Home Depot. Will’s customer service was friendly, accommodating, and honest. He has a personal relationship with his suppliers which allows him to get the best product at the best prices. We couldn’t be happier with the high quality of the carpet and floors. Which was well beyond the quality of what we could find elsewhere.

I purchased both stone core LVP for the majority of my house, and new carpet for the loft, hallway and stairs. I installed the LVP myself, on which Will gave me guidance, and even lent me one of his own tools to use!

Will’s personal relationship with Jose and Victor, the carpet installers, has made the carpet installation a hassle free experience. They accepted nothing less than perfection, and went above and beyond to get the job done to our high standards. Jose even upgraded our padding to memory foam at no additional cost!

I never knew or heard of Will before beginning this process. I can honestly say that after this experience, I would recommend Vail Floors to everyone.