Theory Livermore Outlet

I'm a huge fan of Theory -- they have great quality clothing with elegant, minimalistic design. I'm always excited to see what new styles they have for the next season.

Over the years, I've gone to dozens of Theory stores and outlets, but none of them can hold a candle to this one. I met Austin Coakley about three years ago and whenever I see him in the store, he has always taken his time to personally come say hi to me and welcome me back. It is definitely no surprise that he is the store manager. He goes above and beyond for his customers and has grown such an amazing culture within this store.

Beyond the entire team here always being so personable, I appreciate that they are so knowledgeable about all of the clothing. Each member of the team knows how each cut or style fits and always makes great recommendations when I have questions. Brandon Canela is my go-to person in the store for style! He is such a genuine person and I appreciate that he gives me specific style tips and suggestions which help me put together pieces I want to buy. He has an exceptional eye and I attribute all my outfit compliments to him!

Thank you Austin, Brandon, and the entire Theory Livermore team!

Excellent service!

I was helped by Terrence and the customer assistance skills he demonstrated were way beyond my expectations.
He did everything right, from recommending a matching set for my WFH slacks in my favorite color, to arranging a fitting room for me, helping me figure out and enabling me to try on the correct size, and helping me check out in the end.
He even lint rolled the tee-shirt I just purchased in front of me!