AT&T Store

I entered the store and was greeted immediately, no other customers present, and love that they said "how can I help you?" With a genuinely concerned manner. I presented my issues and they repeated my concerns and recommended fair solutions. I left At&t knowing I will always be loyal to At&t as along as the staff of the Pleasanton, Ca Hopyard Rd. Are still there.

Sindy is an absolute angel who should get a raise. Queenie was able to figure out in exactly 8 minutes what 6 hours on the phone with AT&T did not figure out.

With ATT shutting off 3G support, I had to go to an ATT store. I went to a store in Pleasanton and was referred to call ATT customer service. Of course after calling ATT they told me to go to a store lol. So, I stopped by the ATT store in Livermore and was helped by Bianca and Yuliana. Within 10 minutes my issue was resolved. Amazing how much time and frustration is saved when assisted by knowledgeable, competent and friendly ATT agents.

Staff was very helpful...Made sure my wife got squared away...Explained bill in detail which was very good and made sure we got our military discount.