Address: | 5980 Sunol Blvd, Pleasanton, CA 94566, USA |
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Postal code: | 94566 |
Phone: | (925) 846-8283 |
Website: | http://sunolcreekmemorycare.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
We have a family member at Sunol Creek Memory Care. The facility is very nice and well maintained. All of the staff have been very helpful with as as have navigated they system there. They are responsive and accommodating. They go above and beyond, no matter what the issue may be. And most importantly, they are compassionate and kind with the residents there. Thank you very much!!
My father was a resident of Sunol Creek Memory care for three and a half years. My father had dementia as a result of a traumatic brain injury some years earlier. Despite his failing health near the end, he thrived at Sunol Creek and was loved and cared for by everyone.
Everyone we ever interacted with from the care givers, the staff, RN's, management and the director, all cared very much for the residents, showed everyone respect and treated them with dignity. As a family member, it meant so much to have an environment, including not only the staff, but the facility as well, where we felt at ease that our loved was was being cared for compassionately.
For anyone reading this while researching facilities for their loved one with Alzheimer's or some other form of Dementia, I would highly recommend this facility. I'm happy to be a reference for anyone who is considering placing their loved on at Sunol Creek. I would also say you will need to be realistic and understand that this is a group facility and there isn't a one to one 24x7 care giver. Sunol Creek will accommodate outside care givers, but usually at a great cost to the resident and families. One thing that was clear to me from the beginning is that each and every resident is different. Each condition is different and wide ranging, including their health and individual needs. And that is one of the great things I observed by staff and management, that they treated their residents according to their needs and conditions.
I have to mention this as an example of the caring and compassion they have at Sunol Creek. My father passed away peacefully under Hospice care in June 2018 in his room at Sunol Creek. That day before we came to say our last good byes, two of the staff members dressed my father in his favorite shirt, jeans, tennis shoes and his favorite Giants cap. I will never forget what you did for our father. Thank you!
My mother arrived at Sunol Creek after a pretty bad experience at "Bordeaux" board and care in Pleasanton. The staff made her feel welcome from day one and assisted her in ALL her needs! She is now happy, content and enjoying herself. The staff is professional, helpful and caring. Any time my sister and I have a question or problem, everyone goes above and beyond to try and help. The premises are clean, the food is great and there are activities that the residents can participate in if they wish to. I highly recommend Sunol Creek for anyone who is looking for a safe and nurturing environment for their loved ones!
When my daughter and I could no longer care for my aging husband, we were reluctant to move him from our home. Every place that we visited in the area and abroad just didn't seem like it would be a good fit. That is until we found Sunol Creek! The entire staff is so caring and really make all of us feel like family. The community is beautiful, clean and provides quality food and care. We couldn't be more pleased. Thank you for all of you and your commitment to doing what we couldn't. God Bless
My mother has lived at Sunol Creek for nearly 6 months. She has lived in assisted living for the past 2 years both in Southern California and here in Northern California. Sunol Creek has been the best facility she and our family have experienced with her assisted living without debate. As a health care professional I also understand the needs and demands of patients in various states of assisted living and memory care. Sunol Creek in my assessment is second to none in caring for their residents, families and their staff.