AAA Property Management

We have had a rental home in Walnut Creek with AAA Property Management for about 8 years and I live several hours away, Larry and his staff have always taken very good care of our home and any repairs that have been needed are promptly taken care of quickly and reasonably.
Whenever a tenant moved out they had the home ready and leased within 30 days. They are far above the competition I would highly recommend them.
Gary from Visalia, CA

I had a rental property in Martinez that was managed by AAA Property Management (Concord), for the entire nine years I owned it. It was the only investment property I had ever owned and because I live about an hour away, I thought I would benefit from having a property manager that was close to my rental. I chose AAA after speaking with another local property manager who charged more and was not very friendly or polite.

From the beginning, Larry Sr., Larry Jr., Alex, Patty, Cheri, Rich and their entire team was friendly, professional, prompt with all communication and responded quickly to any issues or concerns of the tenants or myself. I believe it was rented three times over the nine years and each time Alex found good tenants who treated my property with respect as if it was their own home.

When the washer overflowed and caused a leak that went through the floor and the ceiling below, Larry Jr. contacted me immediately, offering solutions and contractors to call that would eradicate the flooding, open up and begin drying the soaked ceiling. He also communicated directly with the tenants to assure them he was teaming with me to make sure it had as little impact on them as possible. I ended up having to file a claim with my homeowner's insurance and Larry continued to be the liaison between the tenants and myself and even spoke with my insurance company a couple of times to fill in details. i had no experience with this kind of home damage and repair, so Larry’s knowledge of contractors to do the repair work was invaluable! Using their referrals and having AAA keep track of all the contractors and costs helped make the entire situation resolve as seamlessly as possible.

When I would call their office, my first contact was usually with Patty or Cheri. They were always friendly and professional, often having to relay messages between the tenants and myself several times for any issue, repair or concerns. I really appreciated their patience and hard work. During the entire nine years, I don’t recall the staff every changing. Retaining qualified, professional team members is the ultimate sign that a company hires the best and treats them right and that is extremely important to me.

I recently sold the rental to purchase another property that is not in the area, and chose to hire Larry Jr. be my real estate agent. Just like during the prior nine years, Larry’s friendly, professional and prompt service surpassed my expectations! From listing to showing, to negotiating, dealing with the overwhelming amount of paperwork, to tying up every loose end at close of escrow, Larry was there for me, often working late hours to make sure all of my questions were answered and necessary details completed.

I learned over the years the value of having a truly qualified and committed team like Larry’s. To sum it up, my experience with AAA Property Management in Concord leaves me with gratitude for their professionalism and efficiency. I was always confident that my property was in good hands and in the end I feel I made friends.

They were honest and easy to deal with. They helped us in a pinch, showing true kindness and understanding. Thank you, Alex.

Fantastic experience! Larry and Alex were able to find an excellent and qualified tenant for my condo in Concord in just 4 days. The process was extremely smooth and communication was excellent. Prior to AAA Property Management, I tried renting through another company in the area and had been unsuccessful for 3 months. Highly recommending going straight through AAA!

It has been pleasant experience with AAA Property Management. I very much appreciated your professional property management service to my property for 7 years. I highly recommend their service.