Plumbing Care Inc

They installed a new Navien tankless water heater to replace my 13 year old Noritz tankless water heater. I couldn't be happier!

From the very beginning when I had the initial conversation with them about the issue (leaking tankless water heater), potential options (gave me very competitive price quotes for 3 tankless water heaters), scheduling of the job, and installation (arrived exactly on time and finished within the time frame), I have been very pleased with Plumbing Care. Everyone you talk with - including the owner (Martin) - is courteous, knowledgeable, professional, and responds very quickly, unlike my interactions with other plumbers in the San Ramon, Dublin, and Pleasanton area. Finally, Mitko Popov, who did my installation, arrived on time and did a thoroughly professional job from beginning to end.

Overall, I highly recommend them - do not waste your time calling other plumbing companies and just pick up the phone and call Plumbing Care!

Oh, man. They are excellent. They installed water softener and heat pump water heater. Got the job done thoroughly despite running into major issues. Their technicians are knowledgeable. Martin walked us through the settings and explained how everything is works.

Plumbing Care Inc replaced my aging gas water heater with a hybrid heat pump model. While this was not an emergency, they still turned the job around very promptly, I called on Thursday, they came to do the estimate on Friday and the installation was completed on Monday. The technician who did the estimate, Hristo, was the same one who did the installation. He was very knowledgeable and answered all my questions about gas vs electric, rebates, tax credits, etc. Plumbing Care Inc also took care of hiring the electrician to put in the new circuit for the water heater. Hristo and the electrician worked as a team so everything got done very efficiently, even though it was a very tricky installation since the water heater goes next to the furnace in a recessed space with a bare minimum of clearance on all sides. It was all done and cleaned up, new water heater running by 3pm. I would definitely recommend Plumbing Care Inc

In a time when it is very difficult to find help, Plumbing Care was responsive, reasonably priced and a pleasure to work with. Dimitry arrived early, fixed my toilet quickly and went above and beyond to make sure I was satisfied with the work. I will call them every time I have a plumbing need.

I was lucky to find this company after having other companies look at replacing my water heater. They were courteous, on time, and did not pressure me into getting something I didn’t need. They messaged me ahead of time to let me know who and what time their technician would arrive. Even after a year, I asked for a copy of an invoice and they sent it within minutes. You can tell this company values their customer service. Don’t hesitate to book them for your plumbing needs.