Address: | 1140 Saranap Ave, Walnut Creek, CA 94595, USA |
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Postal code: | 94595 |
Phone: | (925) 935-4050 |
Monday: | 7:00 AM – 4:00 PM |
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Tuesday: | 7:00 AM – 4:00 PM |
Wednesday: | 7:00 AM – 4:00 PM |
Thursday: | 7:00 AM – 4:00 PM |
Friday: | 7:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I was worried I wouldn't be able to schedule a pest inspection before I moved, but Melissa was super responsive and sent someone the day after I called! Darren arrived right on time and worked quickly and professionally, and Mel at the office helped me process my payment on the spot without hassle. I was able to enjoy my pest-free home again in less than 90 minutes. Thank you so much!
After going through a few exterminators we finally found Detailed Pest Control. We have two small kids and my wife is a freak about ants and spiders. Their team is great. The problem is I am never home when they come and my wife will talk to anyone that listens so I am always afraid when the exterminators talk to her because she will always grill them about what they found. The guys at Detailed are non alarmist, so I don't have to hear that the sky is falling when one ant is seen. LOL They have been servicing our home for about 8 months, and never get annoyed when they have to tell us to keep our dog in the house. LOL. Thanks Detailed, you guys are great!!
One day, I noticed out of the corner of my eye, something flit across my floor. Then, a moment late, I noticed a rat peeking at me around a corner. A neighbor had been doing some remodeling and uncovered a rat's nest. The rats went scurrying through the neighborhood and one took up residence at my house. We tried to catch it on our own, but the rat was "trap smart" and would take the bait but avoid getting trapped. When I started to hear the rat in the walls, I knew I had to call for help. I talked with Gilbert over the phone and explained what was going on. He explained that he would come out to the house, check for any places where a rat might be getting in, seal any holes, and set traps. He gave me a quote and I agreed. Shortly thereafter, he came out and inspected my home from the outside as well as checking the attic space, the foundation, and inspecting the area under the house. He sealed the places where a rat might be getting in. He set traps and told me what to expect over the next couple of days. Two days later, I heard the trap snap and well, the rat problem was no more. Turns out it was just the one rat in the house. Was so grateful for Gilbert's expertise in this area. And, the thing that was really great was that Gilbert called to check in with me the day after he'd been to the house and again a couple days later. He provided excellent customer service before his visit, during the visit, and after. Highly recommend this company and Gilbert
Gilbert of Detailed Pest Control provided us superb quality and service in helping us Rat Proof our home. He provided us a wealth of information on what he was doing and why, and was always timely and responsive to our questions and special needs while protecting our home and keeping his work areas clean and organized.
Gilbert was always a pleasure to deal with. Gilbert, along with owners Melissa and Darren Sant, have an awesome organization that can be trusted in every way.