Verizon Authorized Retailer - Russell Cellular

I had a fairly complicated request today, which included trading in 2 old phones, returning a new phone, and ordering 2 new phones. Bryan was able to get it sorted out quickly. Great experience.

I absolutely love this Verizon. I was assisted by a young man that was very well-mannered. He helped me with what I needed and was very kind and understanding. He even opened the door for me when I was leaving the store. THIS is the kind of customer service we need nowadays. I am very IMPRESSED and very APPRECIATIVE I ended up here today. THANK YOU! :)

Amanda is a hard worker, and extremely professional, and helpful. She is a valuable asset to any company, and her customer service is top notch. Thanks for making the transition seem less.

My experience with Verizon sales rep over the phone was fast and easy. Loved the options and speed of processing what I needed. Thank you!

Brian was our sales representative and was amazing! He was very informative and helpful when it came to us deciding on a phone. We got in just before the afternoon rush and although it was very busy, he did a great job with multitasking between helping us finish our transaction while answering his coworker’s questions.