Smith Powerhouse Inc

I was new to the RV life and a female at that, but I wasn't away from this service center feeling confident in my choice of location to have my generator serviced. Will definitely return for any Onan related service needs.

Dave is a class act!!!!!! He knew exactly what to do with our generator, I can't even recommend him enough five star in my book!! You got generator problems go see Dave!!

I've been to various Onan so-called mechanics for my 4000 ultralight RV generator. Camping World what's a joke. Kept replacing parts that did not need to be replaced. I had them stop after $600 of useless work. They are not generator mechanics. Something easy to fix yes interior no. Also had a mobile generator mechanic. Out of Wilmington. Who really talked himself up. How good he was. He was good at dropping it putting it back dropping it putting it back . Still could not fix the problem. He found out it was an internal problem . Didn't want to have anything to do with it. Did not do internal work on Onan generators. Another place. Told me the problem and charged me $360. Trying to get the problem fixed set me back most of the summer. I won't drag this on any longer. Took it over to Smith Powerhouse. They knew exactly what was wrong with it. The generator was shot not worth fixing. Bad year bad model. I told Dave and his son Noah I wanted to go on vacation I've been laid back most of the summer because of this generator. They were book up for weeks. They went out of their way to book me the next day . So they could install the new generator I purchased from their shop. Great deal they gave me. Never met more of a honest knowledgeable professional shop. Soon as you enter their shop you can feel the vibe. So I'm giving them a five star rating I'd get them another one if they had one.

Great customer service... will do whatever he can to help you... needed a few parts he was able to deliver quick and fast service. 100% recommend this business, wont be taking my rv anywhere else again but to him