Kao's Pacific Inc.

Strongly recommend working with Kao's Design Concept!

My family did a big overhaul of the windows/blinds in our house a couple of years ago, and the team was extremely helpful and professional throughout the whole process, from the initial steps of getting the appropriate measurements for our windows to the installation and maintenance (when needed).

In particular, we were really happy with how the team was able to help us out with some defects/breakages when they've occurred, from a minor misalignment of the blind to our window, to fixing some broken parts. In fact, since we've had these new blinds, there have been a few times when the string broke - and the service we received from them was excellent. They were extremely helpful in sending the parts back to get restrung immediately, and they made sure that their warranty guarantee went through smoothly and without any issues.

Overall, the team was a pleasure to work with - very professional and courteous - and I would definitely recommend this company.

I absolutely loved working with Kaos especially with my rep Cheryl. She was very understanding, patient, and accommodating . I went back and forth on fabric selection and everyone was so patient. Day of installation-experienced tech arrived with my rep, and was extremely professional. In and out within 1.5 hrs. You could tell he has been doing this for sometime. Extremely happy I went with them at the end of the day. P.S. pricing is also very competitive

Love my pirouette shades! Li was so helpful in setting up an appointment for their show room before I made my final decision. He’s very informative and good communicator. My order came in earlier than expected and was installed in no time. Will definitely use this company again for other projects.

I wanted something simple, modern and with UV block on my windows. Most of all, I was under a tight budget. Li, the sales rep, brought several types of shade to show and explained to me attentively. In the end, we were extremely satisfied with what we got. Great service and product!

I strongly recommend Li from Kao’s design.
Li helped us pick one of the best shade brand, Hunter Douglas. He showed us many different types of materials, colors, and designs to choose from. We chose several roller shades, and one sky panel. I know I'm not the easiest person to work with.
He was always professional, patient, and answered all my questions clearly. Best of all, he delivered them on the week he promised. We really appreciate his efforts!

We are very happy with this purchase. Thank you again!!