Address: | 11151 Washington Pl, Culver City, CA 90232, USA |
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Postal code: | 90232 |
Phone: | (424) 372-9120 |
Website: | https://automedla.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 2:00 PM |
Sunday: | Closed |
I’m so glad I chose to give this shop a try after doing a search and reading reviews. I had gone to BMW for an oil change after which they did an inspection and handed me a recommendation for $4000 worth of repairs and recommendations. I went to Automed and explained the situation and that I was requesting another opinion. They ended up only recommending a parking brake adjustment and tire rotation. So nice to actually not be taken advantage of and to feel like I can actually trust a company. Will be recommending to others!
These guys are legit, super communicative, friendly, and all about making sure you as their customer feels satisfied. I’ve been around a lot of car repair shops and these guys by far have my strongest recommendation. If you don’t get your car worked on by them, you’re only going to deal with stress after stress after stress. Reliability, honesty, and transparency made me want to take my car to them next time!
I have an old car which needed many repairs and services. I booked a few body shops for a general inspection and requested estimate before deciding which shop I would have my car fixed. Eventually I went with Automed Car Care because: 1) They are efficient! They had the inspection done in an hour and a half and provided me with an estimate report which was detailed and easy to read. I came across shops that kept my car for a day, some provided me a report not as detailed as Automed did, and some didn't even give me a report. I personally think this is the most important step because it shows me how skilled their technicians are, how reasonable their prices are, and how efficient their work process is. It helps me to know whether the shop would waste my time and my money. I had the best impression and experience with Automed on this. 2) They gave me the most comprehensive service recommendation and the best price, comparing to other shops I tried. It was a tiring process to try so many shops but I wouldn't know how good Automed is without comparison. 3) Everyone in the shop is friendly and helpful. From the moment I drove in till I left, people working there all kept an eye on whether I needed any help and they always helped. Little things matter! I received good customer service there. Therefore, I do recommend Automed Car Care to people.
Store managers at both locations were great to work with. We had a timely auto body repair and Jose went out of his way to expedite the repair, displaying patience and understanding. At the second location, the manager put on a tire and checked fluids quickly and was very polite. Thank you!
Fair pricing and honest assessments. Went there to get my brakes checked since I had a high pitched scraping sound from braking. They let me walk around my lifted car and see that my rotors were scratched. They also mentioned that the ceramic brake pads by Centric were the same parent company as Akebono. Thank you for being transparent!