Address: | 9405 Jefferson Blvd, Culver City, CA 90232, USA |
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Postal code: | 90232 |
Phone: | (800) 630-0631 |
Website: | https://mikediamondservices.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I called Mike Diamond Services this morning after returning from several weeks of travel to find my toilet clogged. I received a prompt call, 5 minutes after my web inquiry (though I had requested contact preferred by email). Talking with the representative to schedule the service was OK. Lots of noise in the background making it difficult to hear at times. She informed me that I would be looking at a plumber arriving between 9am and 1pm same day. Though this was a large window, I had called around and most others didn’t have availability until late afternoon. I was quoted $99 for the service (others in the area were charging minimum $130). Side note: it would have been nice to receive some correspondence by email or text after the conversation so I know we’re all on the same page and if I needed anything I could just text in or reference the email (most customers like things in writing). Dominique was the plumber. He was nice and polite, donning his shoe booties for the rainy day (appreciate that!). He quickly assessed the issue and unclogged the toilet within 5 minutes of being onsite. He did, however, scratch the toilet bowl with the large device which is why I cannot give 5 stars. Comparatively, when looking online, this service was good and they got the job done. A couple details to ameliorate the experience would be worthwhile from this customer’s perspective.
Rafael, the workman who came out to do the drain clearing, was efficient and did a thorough job cleaning the pipes. He offered more extensive services, but I thought what he did was sufficient for my needs. He also explained that I may need a clear-out pipe located in the front of my home at some time in the future. I appreciated his attention to detail, and the fact that he provided the services I had originally requested at a reasonable price.
This is the second time I have called Mike Diamond Plumbing and BOTH times now I have gotten nothing but excellent experiences! The scheduling agent was polite and professional providing me with several appointment options. Prior to my appointment today, the dispatch service called to relay a half hour window for the service visit which allowed me time to clear away the area where the plumbing problem was. My plumbing technician, David was courteous and very professional offering me a variety of service options and warranties. Quick. Efficient. Affordable. Professional. What more can I say? The specialists at Mike Diamond Plumbing are head and shoulders above the rest!
John was prompt and thorough. He left the bathroom neat. His explanations and recommendations were concise and understandable. Thank you for your usual good service.
Jake was very courteous, professional & friendly! He unclogged my kitchen sink in no time!! He did a great job & cleaned the entire area after he was finished!! P.S. he did smell good too :)
Home > Careers > Management and Corporate Positions. ... 800-630-0631. Apply Now. First and Last Name - Here for Data Purposes. ... Mike Diamond Services
Mike Diamond Services is Hiring a Sales Manager. This job pays over $100,000 to top performers. We're looking for experienced plumbers with a background in drain and sewer sales to manage our drain sales department in your neighborhood, not across town.
Gloria needed someone to look at her heating and air system. She got a professional man. In another life... For service from Los Angeles' best plumber, call Mike Diamond Services: 1-800-630-0631.
Debbie needed a plumber. The first one she called turned up late, so then she called The Smell Good Plumber. Edgar arrived, exceeded Debbie's expectations, a...