State: | California |
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Address: | 10909 Main St, El Monte, CA 91731, USA |
Postal code: | 91731 |
Phone: | (626) 242-0393 |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 7:00 PM |
Sunday: | 10:00 AM – 6:00 PM |
This place is horrible!! Do not shop here!! I went in for a chain beganing of December and dint fit so went for an exchange the young lady with bangs is very nice and attentive she dint make it difficult and exchanged it. Decided to buy a bracelet for my mother since they gave great customer service. Unfortunately the bracelet was to big and had to exchange it. Wen I got there my a young male greeted me and offer to exchange it or cut it for no cost then an older female with some white hair told him why did he mention that if there was a 12 dollar charge I said ok can I exchanged it for a smaller one and she said she couldn’t I told her to give me different options with roughly the same prize, she then showed me a few and stated a prize was about the same then the young lady was about to charge wen the older female said it was tripe the amount that she had originally said. Told her I dint want anything anymore that it would be the last time buying from them. I walked away she came towards me and stated I needed to check my hearing because I had a problem hearing the prizes. I will not tolerate this please dnt waste ur time with these people.
This is my to go to for jewelry , also made some special custom , Tina , Stacey and Israel always have such positive and customer service !!!! I HIGHLY recommend this place .
I went here about two days ago I spoke to Stacy I believe her name was . I was looking for something small you know something that was a good amount of quality gold Me not really knowing what a girl wants Stacy helped me out so much!! She was speaking to me about the different items she had I settled on a good amount of money piece won't say how much because she gave me a hook up (thank you by the way) I would definitely come back here!!!! If I could give more stars I would! Service was excellent from the start. Thanks!!!
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