John Ritter: Allstate Insurance

Charles Nelson the Branch Manager is the best! He really takes care of his clients. All the employees do. They all listen and do what they can to complete all requests. This bank and its employees are amazing! My agency has been banking here for a couple of years now and has had nothing but stellar service!

I've been very happy with the personalized service I have received for my business account at Alliance. There was some fraudulent charges recently and Alliance caught it before I did, and my 'banker' Charlie, was very thorough, in his follow-up with me, to make sure everything was taken care of. All of the people who work there, are very eager to help in any way that they can!

Charles Nelson, Rita Kemp, and the rest of the staff at Alliance bank are beyond friendly and helpful. Our school’s booster went through an enormous task of switching close to 20 accounts last fall; Charles made that transition a breeze! There’s over 30 booster members that communicate with Charles and the rest of the staff regularly and all of those members would agree that It’s been a delight working with the Alliance team at the Pecos location. We look forward to continuing banking with them for years to come!

I’ve been with Alliance for 7 years now and they’ve treated my wife and I well. They’ve made banking for our business beyond easy. It’s nice to have someone like Charles (Charlie) Nelson to walk me through any situation. Never thought I’d have a personal banker but I don’t do a thing without asking him first. The whole staff at the Gilbert branch is helpful and friendly and they know you by name. Couldn’t ask for a better place to bank.

I had a wonderful experience with a Nevada sister bank in the Alliance family and recently became a permanent Arizona resident. My experience with Charles Nelson and his staff has been consistent with the same thoughtful service we had in Nevada. I am glad that we chose this bank and branch for personal and business banking. The professional service clearly outshines that of another larger national bank where I am an “unknown” 40-year customer. Charles and his staff care about us personally, are willing to invest time in us and obviously want to be good stewards of our money as if it were their own.

I'm fairly new to Allstate, but thus far the service has been exceptional. My agent is in my opinion a Platinum agent. Always responds to my inquires in a timely manner, provide accurate information and looks out for me. The premium is affordable with full coverage on 2 vehicles, renters added and I have everything accessible by mobile application 24/7. No complaints here and I have told friends about Allstate...I will keep referring people to them whenever the occasion arises.

John Ritter is the goat 🙌🏽 He can help you with all your insurance needs super friendly and waste no time getting the job done. Thanks John !

I have absolutely recommended this agency to everyone. John is great. He is professional, helpful, courteous, and patient. I had so many questions and he sat with me and answered every single one. I have called him numerous times, and he gave me his time and assisted me. I was in desperate need of car insurance when I came to this man because my policy was ending the day before he got me insurance. He got me insured !!! He even stayed late to do so. This man absolutely goes above and beyond and if would do that to assist me in getting the policy, I know he would do that if I were ever to get into an accident.

John has always been available and very knowledgeable with all polices needs and questions I have and very helpful for planning my future needs. I highly recommend John for anyone's insurance needs.

My agent John is awesome. Always calls me back, always taking time to explain and even teach me new things about how insurance works and options I have. I never feel rushed, ever:)