Address: | 2491 Pacific Ave, Long Beach, CA 90806, USA |
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Postal code: | 90806 |
Phone: | (562) 989-1322 |
Irving at the store was extremely helpful and helped us get an issue with our truck rental return resolved. Much thanks to him.
Our move was heading into a disaster when we didn't pre plan.we had just finished loading a 28 foot trailer and had leftovers so we thought we could save by adding what we had into a 10 foot uhaul and two cars.that to wasnt enough.with the awesome deal of renting a 10 foot you would get a comparable storage unit for free.but after seeing our leftovers we needed a bigger storage.no problem. But during our loading we encountered a thunderstorm.the uhaul facility was 1 1/2 miles away.on our drive there.we noticed street lights out.no biggie.but when we arrived we found power was out to the entire building.yikes our storage was located on level 2 and needed a elevator to access.the uhaul facility had no computer.
After talking to a uhaul agent they were able to make the changes over there phone and we were able to get everything in storage before closing.
I've been in the customer service business for 30 years and that by far was the best ever I've seen.
Thankyou
Kenneth L
Pacific Burnett Clinic. A Medical Group Practice located in Long Beach, CA. Pacific Burnett Clinic. 2491 Pacific Ave Ste 3, Long Beach, CA 90806. Call. Directions (562) 989-1322.