Ileana Pat, M.D.

Dr. Pat is amazing! She has been a God send with all my health concerns and conditions. Listens to me and trusts and accepts what I know and say about my body. My first appointment was a phone appointment and lasted.... 45- an hour. Going over all my diagnosis and their treatment plans. She said something that I need to remind myself when my body isnt accepting treatment as I would like. She said, "This isnt a sprint, its a marathon." She goes above and beyond for her patients. She has even given me her pritvate call number for emergencies and pressing matters.
Her NP, Debra, is just as amazing and caring. I saw her for a follow up after an urgent care appointment I had. She was swift and proficient. She called me over the weekend from her private number to check on how I was feeling and how the meds were working. She told me to keep her number and call her anytime I needed to.
Jill is an amazing addition to this duo! She goes above and beyond as well! Spending loads of time with me trying to assist me in finding a new GP that I like better than the one I had. Thats not her job but yet she cares and genuinely wants to help! She has been a trendious help with getting things done within this office!!! She too has given me her private number to deal with my concerns anytime they arise!
I've also had the pleasure of seeing their nurse dietician. Im sorry to say I dont recall her name. She was also helpful as well.
If the whole office staff was as great as these wonderful women, then I would think I had died and gone to heaven. Unfortunately, it is far from the case. The rest of the office staff seems to be.... lacking. Weather it be from lack of care for their patients or lack of adequate staffing, communication, promptness and thoroughness is often times completely missing. As I read from a previous review, I believe my concerns are due to a influx of new patients with Covid. Overall the level of CARE is above par at this office and I plan to stay as long as the care stays the same.
It should also be noted that the office staff/communication issues are being addressed from what ive been told and seeing their ATTEMPTS.

Jill kept me ok. I was crying and felt no one was there. You must ask for Jill. She and the Doctor care. The rest a joke. Ask for talk to Jill only. My angel.

I’ve been with Dr Pat a while and love her. She’s one of the best endocrine doctors I’ve had (I’ve had many in the last 25 years) the office is having some difficulty keeping up with the demand of new patients and with Covid and everything, I went in person to make my appointment and it was super fast and easier than leaving voicemails and waiting. I love this office and hope they can get things back to the streamline office they had.