Address: | 10180 Mason Ave, Chatsworth, CA 91311, USA |
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Postal code: | 91311 |
Phone: | (818) 882-2525 |
Website: | http://www.elieslockandkey.com/ |
Monday: | 10:00 AM – 5:00 PM |
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Tuesday: | 10:00 AM – 5:00 PM |
Wednesday: | 10:00 AM – 5:00 PM |
Thursday: | 10:00 AM – 5:00 PM |
Friday: | 10:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 3:00 PM |
Sunday: | Closed |
My wife got her car key bent out of shape and it wouldn't fit so she panicked and called some locksmith to get her a new key but a day after it started causing the alarm to go off for no reason so we called him back but he was asking my wife to meet him off site and somewhere far so my wife refused to go and he wouldn't come to us although his business was not far from us. Turns out this guy doesn't have a business and the website was fake and his phone number was no longer working. I told my wife we will go to Elie's and once I called him he verified that the guy she called would not be found because they buy a new phone and just go from one place to another ripping people off. Elie's where honest and professional they got the original key fixed straight and didn't charge anything. I also got my car key batteries exchanged because they were going out and they did it quickly. I will definitely use them again and will recommend them to my friends.
Great Service!! Good prices. The gentleman was going to take his lunch when I called in.. then minutes away.. he said "no problem I'll wait for you".
I misplaced the fob for my SUV and had to get a new one, which required programming. I was referred to Elie's Lock and Key by our mechanic. Thankfully, Arthur was so nice and helpful to get me going with a new one right away! I brought my car in at 11am and he had it finished by noon. The pricing was very reasonable, and he was kind and friendly to me. I very much appreciate his professionalism and will go back if i need anything. *****
What a pleasure it was to have a technician (I think it was Arthur) give me a complete estimate over the phone based on what I described the problem to be. He arrived at my house within 15 minutes and had the repair with a part replacement done in another 15 minutes - all for the original price quoted; no surprises and no hidden scams. The service fee was a bit higher than what others quoted, but ultimately my invoice ended up less than half of what my other on-site (lower service fee) estimate had quoted, and did not get the work. I appreciate honesty and integrity; with loyalty - Elie's is my "Go To" for locksmiths! Thank You