Address: | 6829 Murietta Ave, Van Nuys, CA 91405, USA |
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Postal code: | 91405 |
Phone: | (818) 631-7296 |
Website: | http://www.rooter-plumber.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Hakob and his team were very professional and dependable.
Hakob was very professional. Did a clean job and fast!
Thank you.
Called them Friday afternoon to arrange an estimate for a non emergency plumbing project. They made an appointment with me for "tomorrow 9 or 10" I specified 10, and confirmed 3 times.
The next morning, I waited from 9:50 - 11:15 before giving up and moving on with my day.
Mind you, my house is less than 500ft away from them.
I can walk to them and knock on their door in less time than it took to write this sentence.
Why make an appointment and fail to keep it?
Why fail to keep your appointment and not call?
I watched one of their plumbers climb into a van and drive away at 11. It's not like they didn't have anyone around.
Update:
They showed up on Monday at 10a, after I had worked a graveyard shift and gotten to bed at 7a.
The plumbers who showed up were professional and thorough. They gave me a good price, and completed the job quickly and well.
Overall, I would absolutely use them again, I would just be very certain and clear about scheduling. 4 stars.
I could not speak more highly of my experience so far with this company. We have had a plumber named Coco come out three times and his work has been , excellent. He explained everything and the cost was absolutely reasonable for all the jobs. Yesterday, when we had a problem, some other plumbers from the company came out. They did fine but I was unhappy that we did not have Coco and I called Abe, the owner. Not only did I reach him immediately but he had Coco call and he later, Coco came over, on his own dime, checked the work of the other plumbers and looked at some other issues.
I would like to share my personal experience regarding this plumbing company. We found them on google and called them the same day. They had the flexibility to get a technician to our home within 2 hours from the time we called on 04/10/20. Our technician was Mike. He was very professional and thorough. I really appreciate the fact that he did not trying to pressure us doing more than what we called for. The price was high but the quality of the work was good and clean (nothing sloppy). We are satisfied with the work and Quality that was given to us.