J & J Roofing

Professional. Timely. Conscientious. Responsive. Detailed oriented. Knowledgeable. Proactive. Trust worthy. Skilled. Thorough.

These are just a few of the words I use to describe J&J Roofing and my experience working with them. After interviewing 12 roofing contractors, contacting references and looking at past work, I evaluated them along with the assistance of an architect and general construction contractor. We agreed J&J Roofing was the most qualified, had the most detail in their proposal and was the most responsive to additional questions.

I live in a 1930s Spanish revival home and wanted a new roof that reflected the original architecture and historical significance of our home as well as resolving the old-roof-problems. J&J understood my goals for the new roof and provided solutions that surpassed my expectations. They removed all of the current tiles, cleaned and preserved the ones that were still usable, and reset them interspersed with new tile so that the new roof still has old world charm. This was exactly the look I wanted. And best of all, when it rained recently, the roof performed perfectly. No more leaks!

I made one change during the project and they seamlessly incorporated the change into the project without missing a beat.

The crew showed up on time every day, answered questions and did a marvelous job of cleaning the job site such that I felt entirely confident letting the kids and dogs go into the yard without risk of injury.

With many of my neighbors working from home these days, there were a lot of eyes on the project. Daily, neighbors would come by to comment on the steady progress of the project, how impressed they were with the job the crew was doing, the attention to detail and how much they appreciated the clean up afterwards. They told me one horror story after another of horrible experiences with other contractors and just how impressed they were with J&J.

I had access to and the attention of the whole J&J team including the company president, project manager, on-site supervisor, account manager, and quality control supervisor. Each of them contributed to making it feel like I was the most important customer they had. They went above and beyond anticipating and resolving issues and took the initiative to get it all done on time and on budget. They truly represented the best of customer service and professionalism.

I’ve never written an online review and I only rarely offer a recommendation unless I’ve thoroughly vetted that person or company. I can highly recommend J&J and have given their business card to neighbors, real estate agents, architects and general contractors. I would endorse J&J Roofing to anyone considering a roofing project.