Address: | 68 Rio Rancho Rd, Pomona, CA 91766, USA |
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Postal code: | 91766 |
Phone: | (909) 623-9285 |
Website: | https://www.starbucks.com/store-locator/store/10312/ |
Monday: | 4:30 AM – 10:30 PM |
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Tuesday: | 4:30 AM – 10:30 PM |
Wednesday: | 4:30 AM – 10:30 PM |
Thursday: | 4:30 AM – 10:30 PM |
Friday: | 4:30 AM – 10:30 PM |
Saturday: | 5:30 AM – 10:30 PM |
Sunday: | 5:30 AM – 10:30 PM |
A supervisor/manager (I could just tell) promptly asked me if I was waiting on an order when I walked in and stood by the "Online Order Pick-Up" area. I said that I was, and gave my name. I asked if I could get a cup of water while I waited. She got one for me.
As I was leaving with my online order, she addressed me by name and wished me a great rest of the day from across the room, while hustling to help out her team.
This starbucks is dedicated to improving the customer experience. Their goal is to personalize visits by getting to know the individuals who come in. Furthermore the baristas go above and beyond in informing customers about new products and the alternatives for those who have common food allergies.