Address: | 1708 19th St, Santa Monica, CA 90404, USA |
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Postal code: | 90404 |
Phone: | (805) 910-8258 |
Website: | http://www.jsyfitness.com/ |
Jesus is an amazing individual, always smiling and ready to lend a hand on whatever we need. Our most recent maintenance request he studied the problem, came up with a solution, wet vacuumed our bathroom and had our washing machine back in operation very quickly. A true gentleman and an efficient problem solver makes our residency at villas of renaissance a great overall experience.
Just had an good maintenance experience at the Villas of Renaissance. This morning when I went to use one of the two kitchen sinks, they both suddenly backed up, with dirty water. I first tried their automated phone attendant system, which told me this was not an emergency situation, and after struggling to get the nice automated lady to understand what my problem was -- she never did... I guess they just programmed their system with Artificial Semi-Intelligence... I clicked through to get a person. Kevin in the office came on, and was great. He took down the details, and assured me this WAS an urgent situation. Jesus on the Maintenance staff came out shortly after that, could quickly see that the problem was outside my apartment, probably caused by someone upstairs from me having put the wrong stuff down their disposal unit. He fixed it, came back and tested it to be sure the issues were all resolved. I really appreciated his clear-thinking, dedication and efficiency. The Maint staff here has always been superior, and they have a winner in Jesus -- glad to have gotten him!
The maintenance person that came to my unit, Jesus, was outstanding! My dryer stopped working and he did not give up until he could fix it. I appreciated his persistence and saved my day in that I could finish the laundry before my trip.
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