Affiniti Hair Salon

I came to this repair shop with what I thought would be a simple fuel pump fix since my car couldn’t start, but the problem on my Infiniti G20 was way more complex than I thought. Cody did a thorough job of diagnosing the problem. I thank Andrew for always communicating and being positive throughout the whole process of repairing the car that was about to be junked. My car now drives like new after being parked for almost a year. I recommend this store to my friends around the area

Young Female Review:

I was able to book an appointment quickly and was met with wonderful customer service. Two gentlemen were running the front desk when I arrived and were super quick, informative and helpful.

The waiting room was clean, smelled divine (I know.. weird for a car place) and stocked with water and coffee.

My appointment took exactly an hour and I was in and out with no problems.

I asked a few questions and there was no “up selling” or scheming… very honest and I will absolutely be back.

Kent, the manager is fantastic. He is the shining star of his
shop, a true gentleman and honest man. He really goes
above and beyond for his customers and above all is hon-
est. He was honest about what was really needed to make
the vehicle driveable and what was not necessary and
wouldn't lead to bigger issues. His team did great work and
were punctual. We will definitely make the drive from Mesa
to bring our vehicles here for years to come, all because of
Kent!
O
)) Useful
Funny
Cool

Took my daughter’s car here today for an oil change, leak, and brake check. I reviewed the email of the report and Alex called me thereafter to go over the urgent issues. I let him know that I would need to sit with my daughter to go over her finances before we proceed with any work ranging from $800 -$2000. He then offered me some credit care option. I declined. I also specifically asked if it made sense to do an oil change if the oil pan needed to be replaced. He said no so I told him that I didn’t want any work done until I discussed it with my kid. He said it would be ready for pick up soon but then quickly said oh wait I think they just finished the oil change. How is that possible when he just told me that the oil pan should be changed first? I decided to pay for the change because I thought they knew better than me, even though It was said TWICE not to change it. When we arrived home, oil was everywhere on the ground. It got worse so my daughter took it back to them (same day the service was done) and they told her that they explained to me that the oil pan needed to be changed before the oil change. So why would they even change the oil in the first place? When they changed the oil they cracked the pan even more so now I’m stuck with a huge mess and paid for nothing! I am extremely disappointed in the work that was done and no resolution was given for their error. We will no longer be bringing our cars here nor referring anyone.

Pictures show before and right after we got home. The spot is now triple that size (photo not included).

UPDATE:
I was immediately contacted the next morning by the manager Kent from this location to resolve this issue and they acknowledged their mistake, took responsibility and we were able to come to a fair solution that we were both happy about. It’s a breath of fresh air to have a company take responsibility for their mistakes and fix them. Thank you Kent for your diligence in fixing this situation!

My first time going in my hair stylist was Liz had my hair colored and cut will be going back in 2 weeks for highlights she was very kind and helpful I recommend you stopping by

Melissa has been doing my hair for the past 5 years and she’s the absolute best. I have never had any issues with her. I’ve loved all the times she’s done my hair ! She’s friendly, professional and does a wonderful job. Thank you :)

Erika and Michelle are the best. They have lots of experience. We got color and haircuts from them. Highly recommended. Michelle corrected the color for my daughter and now her hair looks healthy and beautifully.

I came to to get my hair done with Cristal she is the best. My hair is never damage and is always looking healthy. She takes her time and tells you what she recommends. She’s definitely my go to Hair person! You definitely won’t regret going with her!!