Costco

• John . LaRoy
  
  
  (April 18, 2018, 6:15 pm)

  'll start by saying that tires purchased and installed by Costco are done "THE COSTCO WAY" This may take some getting used to...
  I have been using Costco tires for my "fleet" for the past 3 years this is approximately four sets of tires. I am a certified tight wad so I have done my research on-line and locally. There are many ways to get lower (tire only) prices than the off the shelf price at Costco. I have used several of these methods but now I am settled in on the Costco tire value.
  
  Understanding the lowest tire cost is not the end all of any tire purchase I refer to the total of services (wheel balance, rotation, flat repair and ease of warranty service) that are offered by Costco makes the total tire deal the best I have found.
  
  Specifically I have used the warranty on the tires to GREAT advantage. I recently bought 40,000 mile rated tires that were used up at 27,000 (only 67.5% used) and because I kept up with the rotations I was given full credit 32.5% credit per tire towards my replacement set. I was given this credit at the register and it couldn't have been easier.
  
  As far as the service center and the ease of use there... The employees are friendly and knowledgeable and willing to help. The problem I encounter is that they don't take appointments and keeping up with the rotation schedules, or flat repair so this usually involves two hours wait or more! My usual Costco Warehouse shopping time is significantly less that this, so I have combine it with a lunch or dinner or some other activity in the shopping center.
  4 stars because of the long wait time for follow up service.

• Jay Masunaga
  
  
  (November 27, 2017, 12:40 pm)

  The staff here are amazing. They are super friendly and very honest. Obviously, Costco also offers great pricing. If you want an early morning appointment, give them a call. They can get you in as early as 8:30 am.

Costco Wholesale, 300 Vintage Way in Novato, CA 94945 | 415 ...

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