Address: | 2535 E Imperial Hwy, Brea, CA 92821, USA |
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Postal code: | 92821 |
Phone: | (714) 579-1616 |
Website: | http://www.jewelerstouch.com/ |
Monday: | Closed |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
This is a lovely store that I had no previous experience with. Unfortunately, I placed an order for a fairly inexpensive charm that involved customization. Long story but there was some confusion, before straightening out the confusion, my sales person went on holiday and I was experiencing a very disappointing delay. Thanks to Corey stepping in and bending over backwards, we got the job done. Corey was a delight to work with and truly went above and beyond in every way possible. There are bound to be mistakes, it boils down to how the issue is resolved that determines my feelings on the outcome. I will be back.
I went to Jeweler's Touch in search of my engagement ring and what I found was the most incredible jewelry store EVER! The staff there was super friendly and just plain AWESOME. Jimmy helped me pick the perfect stone and find just the perfect setting and wedding band to fit my budget. They had BEAUTIFUL jewelry there. The store is huge so they had lots of options. They do their own repairs and stuff onsite.... you can watch them through the window! Plus, they also said that they buy gold and estate items if you are interested in that. And when I was all said and done my fiance and I took a picture with my beautiful new ring in front of their "Love Wall" which was done by the famous artist Ruben Rojas! Highly recommend!
I love this place! Corey has helped my husband in several occasions pick out jewelry for me. He even helped my husband put together my engagement ring. I totally recommend this store, they have great prices and everyone is very friendly. Corey even put together a wish list for me so my husband can buy the things I like. Awesome store!
Linda was amazing. Literally every single person there is amazing. I’ve been coming here for a few years now. I would never even think of going anywhere else. It’s not worth it. This family owned business really knows the meaning of “customer service”! It has no equal. Not even close!