Eshilian-Oates Liza D MD

So this happened the other day Great service I was in the market to get some tire along with some other automotive repairs I spent a couple of hours calling around looking for pricing I was met with resistance when Calling everyone was busy and seemed bothered with me calling in, so I called a friend for some recommendations the first place she named was Firestone and she told me to ask for LaRon I took her advise and I must say that he made the process so easy and transparent, he presented me with options explained everything to me I've never met someone who had the ability to be direct and charming. He told me how long it would be and made sure that the timing was right for me. I found someone who will be my advisor for my car stuff. Thank you LaRon.

I experienced an unfortunate tire blowout on the nearby toll road. It was 100+ out that day and I simply called the store to verify that they could get the unique, matching tire size in. They said that they could call it in from another store for delivery the following day. Even with the loud road noise, they were patient and helped verify that they could get everything needed for the tire replacement. We had the vehicle towed to their store and left the vehicle overnight.

They (Leron I believe) let us know that they would likely get to the replacement some time the next day. He ended up calling us first thing the following morning to let us know the vehicle was ready for pickup. Great service especially when you are in a bind. Thank you!

My tires were at the end of their life and I wasn't sure i'd make it back to Houston so I googled this firestone. When I arrived Laron at the front counter told me they get a lot of out of towners and that he would try to get me serviced asap. He was very friendly and helpful and suggested that my tires be installed first before aligning them. Firestone did not have my original Toyota tires in stock so he sold me a lesser brand that I was familiar with. I got my new tires, alignment and balancing done within an hour an 30 mins and I am very pleased with the results. Thank you !!