BMW of Buena Park

Took my old 5 series in for a safety recall and was pleasantly surprised with the level of service and online features available. Booking my reservation was seamless online via their website. Upon arrival I was greeted by Scott Book who checked me in and scheduled a departure Lyft ride for me. During the service, the technicians sent videos of their inspections and suggested service proposals. Picking up was a bit odd as they did not have a cashier staffed (probably due to the pandemic), so another service representative took my payment and checked me out. Car arrived with complementary wash as always. I had a follow-up question to Scott, and it was good to see he was very responsive and attentive. Overall their service is on par with other reputable BMW dealers I have experienced in the past. Good to see BMW is sill upholding their service levels.

I had a great experience coming here after no luck with 2 BMW dealers. Michael was my first person to help us but unfortunately he was off the clock but he still waited for us to show up and test drive the vehicle. So he handed Mario to us and man I have to say it was a great pleasure to work with him. We were in the store under 2 hours it was quick and fast sale. Mario guided us of what we needed and he made it through. Couldn’t be more happier with our purchase!

Took a walk on auto center in Buena park,the day was bright,cool and fresh air,I was intrigued by the vehicle's on Display ,as I asked to speak to a manager supervisor about sharing some images of the latest of B.M.W.thank you,sir!!!!!!this Dealership was impeccably sanitary, excellent varieties in stock on the most popular Vehicle's of your choice,drop by for yourself,

I had a great experience purchasing a 2022 330i a few weeks ago. I was literally in and out within 2-3 hours with my salesman (Greg) even spending about 20-30 minutes with me setting up my car preferences. I’m pretty tech savvy but that was definitely a plus! Hoping I don’t have to return until my next service date in a year but if I do, I feel certain I won’t face any hassles or issues with customer service as I didn’t when purchasing.
Thanks!