El Pollo Loco

I had been at this location before and said I would never go back. The order was wrong
No responsive employees . I was hungry enough to give it another go. Amazing change the food is always good , but this time is was better and the service had changed also. I always believe employees are your biggest asset

Just when I had lost hope for humanity i encountered Alexis the cashier that took my order. The order came out to be like a dollar more than what I had in cash and he asked how much money i had so i told him and suddenly he pulls his personal wallet out of his pocket and tells me hes going to pay 3 bucks for my order and that made me smile and almost made me cry because he used his own money didn't try to cheat the restaurant by giving me anything for free or even giving me discount it just showed how honest and how good of a person he is. I'm glad i came across him today he genuinely made me have a good rest of my day

Lunch was delicious! Chicken was cooked perfectly, and we enjoyed the brown beans. The coleslaw was very crisp and creamy. We finally figured out how to ask for the salsa we liked. That was a big step for us! We haven't quite figured out how to ask for extra tortillas tho! If we can do that, we'll be able to order in most restaurants!!