Public Storage

I recently rented a unit at Public Storage in Irvine. I was greeted by Jurney, with a big smile - she was so welcoming and very professional. She guided me through the process and was so helpful every step of the way. She explained everything, from getting a proper lock, insurance, how to access the facility, the best entrance for me to use to be closest to my unit, the app that is available to simplify your entrance to the property and into the facility and using the elevators, etc. I was also very impressed that the facility was exceptionally clean and secure.

I love this location! Every time I have interacted with the staff they have been kind and awesome to work with. Shout out to Jennifer and Brandon!

Zack was helping us. I think he said he was new to this facility or maybe new to public storage? We found him to be very professional, friendly, If I remember correctly another lady "Jennifer " was helping us to and she was very friendly and helpful oh and actually there's was like 4 people working in the office and all were so friendly and answering our questions, they were all just so welcoming to their customers, sorry I can't remember the other other two girls names, but if I were to describe the atmosphere and vibes of the staff members I would say , Smiles, friendliness, helpfulness , oh wait that 3 words, what can I say they were " Awesome " AAA

Jenn was very thorough and helpful when assisting me with renting a unit, very friendly and made it easy for me to check this item off my to-do list. Was very quick and easy experience.

Eddie was amazing! He was great at helping me get me get a new storage unit for my needs. I have been renting storage units at the Whatney address for 8 years whenever I need one and the staff is always very helpful and the facility is always clean. Jennifer, the manager, has worked there for years and she is awesome.